"With over 15 years of experience I am a committed professional with a solid background of a variety of technical fields. My experience ranges from Sales to Management and Marketing to Operations. With my background I have provided training and development for Sales at various levels proving success through effective leadership and communication.
• Management: Ability to multi-task while cultivating strategic business relationships.
• Leadership: High energy, self-motivated, self-starter with the ability to develop and establish an efficient, highly productive work force.
• Communication: Persuasive communicator with well-developed negotiation and presentation skills. Able to develop productive relationships with colleagues, associates at all levels and customers.
• Marketing: Creative with the ability to implement new ideas.
• Training: Experienced in challenging, training and developing associates to maximize their individual potential."

• Manage various product lines and vendor relationships including Intel, AMD several motherboard and hard drive manufacturers and may others.
• Investigate and sign-up new vendors & products for integration into our brand of computers.
• Work with sales reps who are both local and remote.
• Provide various reports with Excel on sell-through and trends to upper management for review.
• Manage inventory levels through purchasing based on demand and upcoming needs.
• Process RMA returns and stock balances as needed.
• Source specific computer components for customer’s system configurations and keep up with product transitions.
• Work directly with the credit department on vendor invoicing issues.
• Daily activities done with WDS for inventory management and Microsoft Dynamics.
• Track and Manage Consignment inventory by developing reporting tools to review with specific vendors or distributors.

 

Area Supervisor "Member of management" 3/2004 - 8/2005

KOHL'S - Fayetteville/NY

• Delegate projects and responsibilities as directed my management.
• Oversee scheduled employees, assign breaks and handle customer service issues.
• Ensure proper department coverage based on business trends and payroll dollars.
• Enforce company policies and encourage superior Customer Service
• Displays and Merchandising or various products by following corporate “best practices.”
 

 

Sales & Customer Service 10/2003 - 3/2004

Firestone - Clay/NY 13041

• Schedule services for customer’s vehicles in a fast-paced retail environment.
• Provide detailed information to customers on required repairs and provide price quotes.
• Meet service deadlines to provide superior customer service.
• Work with service technicians to gather information on a vehicle and then accurately communicate it back to the customer.
 

 

Product Manager - "Buyer" 11/2000 - 9/2003

East Syracuse/NY 13057

• Manage 23 product lines and vendor relationships.
• Investigate and sign-up new vendors & products for distribution.
• Provide internal training to 6 sales teams totaling over 50+ representatives.
• Coordinate and setup training and Floor Days with vendors. Floor days are a forum that vendors use to demonstrate their products and provide additional information to the sales department.
• Design reference material that can aid the sales staff by providing currant product knowledge to their customers.
• Provide various reports with Excel on sell-through and trends to upper management for review.
Marketing Functions:
• Work with manufactures and internal Marketing department to plan short and long term marketing programs.
• Coordinate Catalogs, Mailers, Trade Shows participation, e-mail blasts and sales contests to promote mind-share on a variety of manufacturers.
• Verify the effectiveness of these marketing programs.
• Work with vendors to ensure that funding is available for ongoing marketing activities.
• Initiated, designed and temporarily maintained the wynitvideo.com web site with FrontPage.
Purchasing Functions:
• Managed over $3 million in inventory for direct sales for regional & national retail customers
• Track inventory and maintain levels by purchasing or returning old & obsolete products.
• Price changes and protection when required.
• Work directly with the credit department on vendor invoicing issues.
• Daily activities done with WDS for inventory management.
 

References available upon request.